Leaders know the importance of critical thinking, especially during times of crisis. The pandemic requires that leaders provide thoughtful and informed direction, helping guide their team forward even when the way ahead looks uncertain. Although you know your team looks to you for leadership, you may be struggling to think clearly during these tumultuous times. …

Two Core Foundations Of An Outstanding Customer Experience by Audrey Sellers Source: Vala Afshar Chief digital evangelist at Salesforce Customer experience (CX) is everything when it comes to your company’s overall success. If your clients have a great experience working with you and they get the results they desire, they’re more likely to stay loyal. …

Four Types Of Influence And How To Use Them To Succeed by Audrey Sellers Source: Blair Glaser Working in sales requires an ability to influence others. Clients and prospects must be able to trust what you’re saying and believe in the solutions you present them. Influence also extends to colleagues, team members and bosses. Leaders …

Newly opened Brussels and Johannesburg airside hubs with direct tarmac access crucial for speed and product integrity Enhancing Kuehne+Nagel’s pharma & healthcare network encompassing more than 230 operations worldwide With the opening of airside pharma & healthcare hubs in Brussels, Belgium, and Johannesburg, South Africa, Kuehne+Nagel adds two strategic elements to its global GxP-certified network …